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Privacy Policy

This Privacy Policy describes how www.berkshiresalondayspa.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@berkshiresalondayspa.com or by mail using the details provided below:

Berkshire Salon & Day Spa, 1601 S Eucalyptus Ave, Unit 100, Broken Arrow OK 74012, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

    • Disclosure for a business purpose: shared with our processor Shopify.

    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

    • Order information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    • Source of collection: collected from you.

    • Disclosure for a business purpose: shared with our processor Shopify.

    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

  • Customer support information

    • Purpose of collection:

    • Source of collection:

    • Disclosure for a business purpose:

    • Personal Information collected:

    • Purpose of collection: to provide customer support.

    • Source of collection: collected from you

    • Disclosure for a business purpose:

    • Personal Information collected:

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:​

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:​

  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location)

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Text Marketing and Notifications

By subscribing to Berkshire Salon & Day Spa text notifications, you consent to receive recurring automated marketing messages and appointment reminder messages at the phone number provided. The frequency of messages varies. Consent is not a condition of purchase. Standard message and data rates may apply. You can unsubscribe from receiving text messages at any time by replying STOP to our messages, or by following the instructions provided in the message. For more information on our messaging terms and conditions, text “HELP” to the number you received messages from, or contact customer support at info@berkshiresalondayspa.com.

Personal Information Used for Text Marketing

To deliver text messages, we collect:

  • Your Phone Number: So we can send text message notifications regarding your interest in our products and services.

  • Appointment Information: To send reminders about hair maintenance or promotional offers.

We respect your privacy and are committed to protecting personal information.

Third-Party Service Providers

We may share your phone number and other relevant information with third-party text messaging platforms that facilitate the delivery and management of our text marketing campaign. These service providers are prohibited from using your personal information for any purposes other than enabling Berkshire Salon & Day Spa’s text messaging service.

Policy Changes

Berkshire Salon & Day Spa may update this text marketing policy periodically. Any changes to this policy will be posted on this page with an updated “last modified” date at the document’s beginning. If we make any significant changes to how we treat our customer’s personal information, we will notify you through a notice on the website or through other appropriate communication channels.

If you have any questions about this Text Marketing and Notification section or other aspects of our Privacy Policy, please contact us at info@berkshiresalondayspa.com​

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: 

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